Privacy Policy

1. Introduction

Lunar Solutions ("we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, or interact with us in connection with our business-to-business lead generation services.

For the purposes of UK data protection law, Lunar Solutions is the controller of personal information covered by this policy.

2. Information We May Collect

We may collect and process information including:

• Your name
• Job title
• Company or organisation
• Business email address
• Business telephone number
• LinkedIn profile or other publicly available professional information
• Information you provide when contacting us
• Records of our communications with you
• Technical information relating to your use of our website, where applicable

Where we conduct B2B prospecting, we may also obtain professional contact information from publicly available sources, company websites, professional networking platforms and legitimate business data sources.

3. How We Use Your Information

We may use personal information to:

• Respond to enquiries
• Provide and manage our services
• Communicate with prospective and existing business customers
• Identify businesses and professional contacts that may have an interest in our services
• Conduct relevant B2B marketing and business development
• Arrange meetings and sales conversations
• Maintain business records
• Improve our website and services
• Meet our legal and regulatory obligations

4. Our Lawful Basis for Processing

Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on:

Legitimate interests — where processing is reasonably necessary for our legitimate business interests, including B2B business development and communicating with relevant professional contacts, provided those interests are not overridden by the individual's rights and interests.

Contract — where processing is necessary to provide services under a contract or to take steps requested before entering into a contract.

Consent — where we have specifically asked for and received consent.

Legal obligation — where processing is required to comply with applicable law.

Where we rely on legitimate interests for B2B marketing, we consider the nature of the information, the context in which it was obtained and the reasonable expectations of the individual concerned.

5. B2B Marketing

We may contact relevant professionals regarding services that we reasonably believe may be relevant to their business or professional role.

Where required, we comply with applicable UK direct marketing and privacy legislation, including the UK GDPR, Data Protection Act 2018 and Privacy and Electronic Communications Regulations (PECR).

You can object to receiving direct marketing from us at any time. If you ask us not to contact you for marketing purposes, we may retain limited information on a suppression list to ensure that we respect your request in the future.

6. Sharing Your Information

We do not sell personal information.

We may share information with trusted service providers where necessary to operate our business, such as email and communications providers, website and hosting providers, CRM providers, scheduling services, IT and security providers, and professional advisers.

Where appropriate, we require service providers to handle personal information securely and in accordance with applicable data protection requirements. We may also disclose information where required by law.

7. International Transfers

Some technology providers we use may process information outside the United Kingdom. Where personal information is transferred internationally, we take appropriate steps to ensure that suitable safeguards are in place as required by applicable UK data protection law.

8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting and business requirements.

Information relating to marketing objections may be retained on a suppression list so that we can continue to respect your request not to receive marketing communications.

9. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. Your Rights

Under UK data protection law, depending on the circumstances, you may have rights including the right to request access to your personal information, request correction of inaccurate information, request deletion of your information, object to certain processing including direct marketing, request restriction of processing, request transfer of certain information, and withdraw consent where processing is based on consent.

You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled. Visit ico.org.uk.

11. Cookies

Our website may use cookies or similar technologies. Where non-essential cookies or tracking technologies are introduced, we will provide appropriate information and, where required, obtain consent before using them.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services or legal obligations. The latest version will be published on this website with the date of the most recent update.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or want us to stop contacting you, please contact:

Lunar Solutions
United Kingdom
Email: [email protected]
Website: www.lunarsolutions.co.uk